Though claims adjustment and administration represent our core business, we have developed additional services that are components of any good claims handling organization. At the request of our customers, we have unbundled several of these services to offer qualified organizations.

Our in-house Special Investigation Unit (SIU) works with NARS examiners to combat fraud. Through training and investigation, our experienced claims professionals are able to recognize the latest schemes and actively prevent fraud. Algorithms within our claims management system detect suspicious activity and alert adjusters and the SIU team, thus providing our clients with additional protection.

To ensure maximum recoveries on your claims, NARS has developed a unit specifically dedicated to subrogation and salvage. Our workflows are geared toward early identification of potential recoveries. This allows our experienced specialists to become involved very early in the claims cycle and results in the optimal results for your program. We also offer subrogation audits of past claims to identify potential recovery opportunities.

Quality is the heart of limiting the cost of losses. We have designed our proprietary Trend Analysis Program to provide objective measures of quality in key areas: