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Construction Defect Claims Unit Manager

January 18, 2023
Nationwide, Remote
Job Type


Senior-level claims position to oversee a unit of 5-8 people and their respective caseloads. Oversee all aspects of file handling on pending claims which includes: facts of loss, coverage analysis, investigation, negligence/compensability/liability determinations, damage assessment, and coordination of medical care as appropriate. Approve and monitor litigation management, settlement negotiations, and appropriate use of vendor table. Establish and approve reserves as needed. Ability to attend conferences, and client meetings, mentor adjusters, and assist management as requested. Ensure files assigned to the unit are handled within state statutes, Client Claim Handling Guidelines, and NARS Best Practices. Other miscellaneous duties as assigned, which may include travel.

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