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Claims Desk Appraiser

April 11, 2024
Nationwide, Remote
Job Type


Do you want to work from home? Does a 30-minute or 45-minute commute to and from work every day wear you out? Do you want to save money on gas and lunch?

We have a great opportunity for you!

  • Work-From-Home
  • Full Time Position
  • Full Benefits Package (Medical, Dental, Vision – And Much More)
  • IT Equipment Provided

An Auto Desk Appraiser investigates, evaluates, and appraises damaged motor vehicles on a caseload of 10 appraisals per day of varying condition.

Essential Duties and Responsibilities:

  • Examines first and third-party vehicle damage.
  • Follows the company photograph guidelines to verify the identity of the vehicle and to thoroughly document current condition/damage, prior damage, vehicle options, etc.
  • Reviews estimates submitted with photos and subrogation demands.
  • Prepares accurate written appraisals to determine and verify the extent of vehicular damage.
  • Ensures adherence to claims procedures and guidelines prescribed by the company and account handling instructions to produce a high-quality work product.
  • Negotiates repair prices with repair facilities and secures agreed prices for repairs.
  • Maintains a list of company approved part suppliers and uses these firms whenever possible/applicable to control the cost of repairs and to ensure quality work.
  • Obtains all necessary documentation to substantiate the appraisal and/or settlement being offered.
  • Returns completed appraisal to the handling adjuster no later than 24 hours from date of inspection, receipt of photos, subrogation demands or owners’ choice estimates.
  • Requests photos from repair facilities, creates estimates and establishes an agreed upon price on reinspects within two (2) business days.

Qualification Requirements:

Education / Licensing:

  • High school diploma or GED required.
  • 3+ years of experience in automobile appraising required.
  • Must possess, or have the ability to obtain, a Florida Adjuster’s license or other required jurisdictional licensing.

Technical Skills:

  • Insurance carrier experience is a plus.
  • Must have good computer skills.
  • Must have good planning and organizing skills.
  • Must have good written and verbal communication skills. Some positions may require specific bilingual skills.
  • Must have the ability to effectively deal with conflict.


  • Requires long periods of sitting.
  • Requires working indoors in environmentally controlled conditions.
  • Requires lifting of files and boxes up to approximately 20 pounds.
  • Repeated use of a keyboard, mouse, and exposure to computer screens.
  • Requires travel as assigned, which can at times be extensive (5 to 7 days per month).
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