Property Claims Management

Experienced response when property loss disrupts business or home

NARS provides commercial and personal property claims management for programs that need prompt action, experienced judgment, and clear communication from first notice through resolution.

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Commercial and Personal Property Claims Services

Match the claim with the right experience from the start

Property claims vary by coverage, occupancy, location, and severity. NARS brings the appropriate resources to each assignment and adapts handling requirements to your program.

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Commercial Property

Experienced handling for package, monoline, shared, and layered coverage, including allied lines, fire, commercial multi-peril, and business interruption claims.

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Hospitality and Restaurants

Focused support for condominium associations, apartment buildings, and related real estate risks, with attention to landlord-tenant issues and loss-of-income exposure.

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Personal Property

Responsive handling for standard and custom homeowners coverage, with policy provisions applied

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International Property

Property claims coordination across global locations, supported by a preferred network of executive general adjusters for large and complex losses.

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Expert Property Claims Management

Act early to protect the property and control the loss

A property loss can worsen quickly when inspection, mitigation, or communication is delayed. 

NARS coordinates prompt contact and investigation, evaluates coverage and damages, and keeps the claim moving with the level of oversight the loss requires.

Build Property Claims Handling Around Your Program

Set handling instructions, reporting requirements, escalation procedures, vendor protocols, and service expectations based on your coverage, portfolio, and business priorities.

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Property Claims Handling

A disciplined response from first notice through resolution

Our property adjusters follow defined protocols while applying the judgment each loss demands. We coordinate the people and information needed to establish the facts, protect the property, evaluate damages, and reach a supported resolution.

Clients have access to an experienced team that communicates clearly, follows agreed handling instructions, and escalates significant developments when attention is needed.

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Claim Investigation

We make prompt contact, arrange inspection, and gather statements, photographs, estimates, and other facts needed to assess cause, scope, coverage, potential fraud, and recovery opportunities.

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Dwelling and Structure Damage

We work with the insured's contractor or assign qualified field resources. Estimates use current pricing for the loss location and follow NARS damage-assessment protocols.

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Contents and Personal Property

For contents losses, we can coordinate on-site inventory support and use replacement sources for electronics, jewelry, and other high-value items to improve convenience and help control costs.

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Additional Living Expense

When a covered loss displaces a household, specialized vendors can arrange temporary accommodations and, when appropriate, furnished rentals that help manage extended hotel and meal expenses.

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Emergency Mitigation

Early board-up, water extraction, and related services can prevent additional damage. NARS coordinates mitigation promptly when the facts and handling instructions call for immediate action.

Property Claims Technology

See claim activity and program performance more clearly

C3 gives clients access to claim information and reporting that can be configured around program priorities.

Clearer visibility into status, trends, and key timeframes helps claims and program leaders identify issues sooner and make more informed decisions.

Explore Our Claims Technology

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Additional Claims Services

Specialized support for liability claims

Property claims may require added resources as facts develop. NARS can coordinate specialized support within the claim strategy, helping clients manage complex losses through one connected claims partner.

 

Catastrophe Response

Special Investigations

Recovery

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Put Experienced Property Claims Professionals on Your Program

Bring NARS your property claims requirements, reporting priorities, and service expectations. We will shape the team and handling approach around the way your program operates.

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