General and Professional Liability Claims Management
Claims Management Built Around Your Program
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General and Professional Liability Claims Services
Match the claim with the right experience from the start
NARS handles hundreds of general liability claims each day. Our team-based model brings adjuster expertise, supervisor review, and specialist resources together based on the coverage, severity, and circumstances of the loss.
Commercial General Liability
Experienced handling for premises, operations, product liability, bodily injury, property damage, and other commercial liability exposures, from common incidents to complex claims.
Hospitality and Restaurants
Keep questions closer to the people responsible for the file. Less time gets lost moving an issue through unnecessary layers.
Entertainment Liability
Claims support for risks ranging from fairs and carnivals to concert and motion picture productions, including unusual exposures and sensitive, high-profile matters.
Professional Liability
Specialist handling for E&O and D&O allegations involving breach of duty, non-disclosure, misrepresentation, tortious interference, breach of contract, and related exposures.
Expert Liability Claims Management
Identify exposure early and keep the claim moving
Liability claims can escalate when evidence is lost, demands are missed, or reserves lag behind developments.
NARS focuses on prompt investigation, exposure evaluation, appropriate escalation, and active claim planning. Progressive supervisor review and roundtable discussions add judgment to complex or high-severity matters. When specialized insight is needed, we coordinate appropriate engineers, physicians, investigators, attorneys, and other experts.
Build Workers’ Compensation Claims Handling Around Your Program
Set handling instructions, reporting requirements, escalation thresholds, reserving expectations, litigation guidelines, and service standards based on your coverage, risk profile, and business priorities.
Liability Claims Handling
A disciplined approach to investigation, exposure, and resolution
Our adjusters develop the facts early, assess liability and damages, and establish a claim plan that reflects the exposure. Supervisors remain engaged through file review, escalation, and roundtable discussion when added perspective is needed.
Clients stay connected throughout the process. We align significant decisions with agreed authority, communication, and reporting requirements so the strategy remains clear as the claim develops.
Early Investigation
We contact the appropriate parties, preserve available evidence, obtain statements and records, and identify witnesses, experts, contractual issues, and other facts that may affect liability.
Liability and Coverage Analysis
Adjusters evaluate the allegations, applicable duties, defenses, policy terms, and jurisdictional considerations, then document a strategy that reflects the claim's specific exposure.
Damage Evaluation and Reserving
We assess claimed damages, update reserves as material information develops, and escalate high-severity or adverse developments according to program requirements.
Litigation and Expert Coordination
When litigation or technical issues arise, NARS coordinates counsel and appropriate specialists while monitoring strategy, activity, deadlines, and spend.
Resolution Strategy
We pursue timely disposition when the facts support it and continue active planning on contested matters, with clear documentation of negotiation, trial, or alternative-resolution considerations.
Liability Claims Technology
See claim activity and program performance more clearly
C3 gives clients access to claim information and reporting that can be configured around program priorities.
Clearer visibility into status, trends, and key timeframes helps claims and program leaders identify issues sooner and make more informed decisions.
Additional Claims Services
Specialized support for liability claims
Liability claims may require added investigative, litigation, or recovery resources as the facts develop. NARS can coordinate these services within the broader claim strategy, helping clients manage complexity through one connected claims partner.
Put Experienced Property Claims Professionals on Your Program
Bring NARS your property claims requirements, reporting priorities, and service expectations. We will shape the team and handling approach around the way your program operates.