Why NARS

Claims Management Built Around Your Program

Our people, culture, claims expertise, and approach to technology shape a claims management model built for closer partnership and stronger accountability.

Talk to Our Team Explore Claims Services

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30
Years of claims administration experience
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400+
Claims and support professionals
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250+
Active programs
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1 M+
Claims handled since inception
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50 States
Claims handling experience in all 50

Why Work With Us

Stay Closer to the People Responsible for Your Claims

Good claims management depends on judgment, communication, and knowing when something needs attention. Our structure keeps experienced people close to the work so you have more control over your program and fewer layers between a question and an answer.

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Experienced People You Can Reach

Get direct access to claims professionals and leadership who understand the work and can make decisions when an issue needs attention.

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Fewer Handoffs

Keep questions closer to the people responsible for the file. Less time gets lost moving an issue through unnecessary layers.

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Claims Handling Built Around Your Program

Set handling instructions, workflows, reporting expectations, escalation procedures, and service requirements around the way your program operates.

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Accountability Stays Close to the Work

The people responsible for your program stay involved. When priorities change or a difficult claim develops, you know who owns the next step.

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Third-party Claims Administrator

Close to the Work by Design

Every claims program comes with its own instructions, reporting needs, service expectations, and pressure points.

Because we are privately owned and led by claims professionals, we have more room to build around those realities instead of forcing clients into a standard model.

The people making those decisions understand the work, and they stay close enough to act when something needs to change.

Learn More About the People At NARS

“Very supportive and inclusive work culture as well as management and fellow employees.

Competitive pay as well as a strong presence for maintaining a work/life balance. ”

Customized Claims Management

Claims Management For The Way Your Program Operates

Our size lets us stay close enough to understand the details of each program and flexible enough to respond when those details change.

That can mean different workflows, reporting, escalation procedures, staffing, or service expectations depending on the client and the claim.

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Set the Way Your Claims Are Handled

Define handling instructions, workflows, reporting, escalation procedures, and service expectations based on how your program operates.

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Spend Less Time Chasing Answers

Questions stay closer to the people handling the work, with fewer layers between you and the person who can help.

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Know Who Is Responsible

When a priority changes or a difficult claim develops, you know who owns the issue and who to contact.

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Technology

Better Information. Better Claims Decisions.

The right information needs to reach the right people before a claim drifts off course.

By bringing reporting, analytics, and audit findings into a clearer view, our teams can spot issues sooner, make more informed decisions, and keep clients closer to what is happening across their program.

Careers

Build Your Career at NARS

Good claims work depends on people who understand the responsibility that comes with it. 

We give claims professionals training, technical support, and room to grow while keeping them close to experienced people who know the work.

  • Keep learning. Build technical knowledge through training, mentoring, and NARS University.
  • Use your judgment. Take ownership of the work without unnecessary layers getting in the way.’
  • Take on more. Build your skills and grow into new responsibilities across the organization.

Explore Careers at NARS

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Get More From Your Claims Management Partner

See what a more responsive claims model could look like for your program.

Talk to Sales Explore Claims Services