Industries We Serve
Claims experience shaped around your industry
Different industries bring different risks, coverage questions, regulations, and expectations. NARS builds dedicated claims solutions around those realities, combining experienced professionals, disciplined processes, configurable technology, and specialized resources to support your program.
Industry Claims Expertise
Match your program with claims professionals who understand the risk
Industry knowledge helps claims teams recognize the right questions, resources, and priorities earlier. NARS aligns adjuster experience, oversight, reporting, vendors, and service expectations with each client’s coverage, operations, jurisdictions, and desired outcomes.
Personal Lines
Protect the customer experience while managing loss and expense
Personal lines coverage is a promise to be there when customers need help most. NARS pairs 24/7 claims expertise and personable service with disciplined loss and expense management. Our teams support standard, non-standard, assigned risk auto, and homeowners programs with workflows tailored to the coverage, jurisdiction, and customer experience.
Personal Lines Auto
Our teams handle no-fault, collision, comprehensive, UM/UIM, bodily injury, and related auto claims. Prompt investigation, liability evaluation, and close management of appraisal, direct repair, total loss, salvage, glass, reinspection, and litigation help control exposure. Experienced adjusters also identify and preserve subrogation opportunities for the NARS Recovery Unit.
Personal Lines Home
NARS responds promptly to investigate the cause, scope, and covered amount of a homeowners loss. We coordinate field appraisers, contractors, contents resources, temporary housing, and emergency mitigation based on the damage. Clear communication and careful application of policy provisions help customers restore their homes while controlling avoidable costs and additional damage.
Captives
Strengthen governance while protecting long-term financial performance
Captive insurance programs need a claims partner whose decisions support the captive’s interests. As a privately held, independent national TPA, NARS combines nearly 30 years of claims experience with transparent reserving, real-time reporting, executive oversight, and specialized technical expertise. Our disciplined, responsive approach helps captive owners improve governance, manage claims consistently, preserve capital, and make more confident risk decisions.
Public Entity
Navigate public-sector exposure with timely investigation and clear oversight
NARS handles claims for municipalities, counties, school systems, police and fire departments, and other public entities. Our teams focus on preserving evidence, meeting time-sensitive requirements, coordinating with chosen counsel, and managing litigation costs across civil rights, employment, premises, transportation, and other public-sector exposures.
Energy
Coordinate technical expertise across traditional and renewable energy claims
Energy losses can involve public safety, environmental damage, equipment failure, business interruption, multiple responsible parties, and complex regulations. NARS coordinates experienced claim professionals, field investigators, technical experts, counsel, and recovery resources around oil, gas, electric, wind, solar, and related energy exposures.
Environmental
Bring coverage, technical, and legal perspectives together
NARS manages pollution, contamination, hazardous substance, and environmental professional liability claims involving current and historic policies. Our teams examine coverage, jurisdictional law, responsible parties, remediation issues, and potential cost-sharing or recovery opportunities, drawing on qualified technical and legal specialists when needed.
Maritime
Respond to claims across navigable waters, terminals, and offshore operations
Our maritime experience spans brown-water and deep-water liability, cargo, offshore energy, marine property and casualty, and injured-worker claims. NARS evaluates territorial and jurisdictional issues, policy provisions, federal and state remedies, and compensability while coordinating surveyors and other resources based on the loss.
Run-Off
Move discontinued liabilities toward a clear and controlled exit
NARS provides experienced, multi-line teams for run-off portfolios and individual legacy claims. We review reserves, prioritize opportunities for resolution, manage litigation and reporting, and maintain transparent client access—helping reduce uncertainty, control ongoing expense, and free internal teams to focus on active business.
Claims Management Built Around the Program
Industry expertise supported by NARS people, process, and technology
Every engagement begins with the client’s risks, requirements, and priorities. We configure the operating model so claim handling, escalation, communication, and performance reporting reflect the way the program works.
Experienced Teams
Align adjuster knowledge and specialist resources with the industry’s exposures and claim complexity.
Program Customization
Configure workflows, service instructions, authority, reporting, and oversight around client needs.
Connected Visibility
Use accessible claim information and reporting to monitor activity, exposure, trends, and performance.
Bring Us the Claims Challenges Unique to Your Industry
Tell us about your coverage, exposures, jurisdictions, service expectations, and performance priorities. NARS will help shape a claims management approach around your program.